Skills

Intercultural Experience and Languages

• 1 year in Chicago, USA, studying and working as an intern with Merrill Lynch.
• 2 years in Taiwan, studying Mandarin Chinese at the Culture University while working part-time teaching English.
• 3 months in Jordan, as an Intern on an EU funded project implemented by the British Council supporting Syrian refugees and Jordanians in achieving their educational goals. I also took the opportunity to study the Levantine dialect of Arabic.
• 3 years in Bahrain, working at the British Council as Country Lead on equality, diversity and inclusion, staff committee member and teacher of English, while also studying Classical Arabic.
• 3 months in Hong Kong, studying diplomas in multimedia design while working as a Chiropractic assistant.
• 1 year in Spain, teaching English and immersing in the Spanish language and culture by living with a Spanish family and studying.

Interpersonal Skills

• Trained with former U.K diplomats in international diplomacy and negotiation.
• Liaised with offices around the MENA region, organised events and presented all staff meetings as the country lead for Equality and Diversity.
• Strong self-discipline with time management by balancing both school work and a job. Consistently completing projects on time and producing a high standard of work.
• Ability to speak engagingly to people from all backgrounds due to 7 years of building rapport with clients and colleagues in different environments. Able to gauge and anticipate what is required and to produce work that exceeds expectations.
• Enthusiastic learner, eager to research and get up to speed on subjects to speak knowledgeably and with confidence.
• Anticipated the needs of my team, to produce materials ahead of time, and increase overall efficiency
• Met targets and improved the environmental efficiency of the office.
• Earnt the respect and trust of my team to motivate them to join me in working weekends and overtime on weekdays.

Technological Proficiency

• Highly proficient with the Microsoft Office package, frequently helping colleagues to improve efficiency with features such as mail merge, automatic formatting and formulas.
• Created and designed three personal blogs with diplomas in multimedia design.
• Designed and put together professional portfolios for clients at Merrill Lynch, by researching clients and sending out personalised invitations using mail merge.
• Designed and implemented automatic reports for myself and my colleagues. Using my own initiative, I created an easy to use system on excel which streamlined a long arduous task and increased productivity and efficiency.
• Anticipated the need for up to date and accurate data and charts for the upcoming M &E report. I created a database, cross-referencing between digital data and paperwork to ensure accuracy and attention to details, to produce accurate charts and graphs ready to be included in the report.
• Trained in Graphic Design and Multi-Media design using Adobe.
• Advanced skills in Microsoft Word, Excel, Powerpoint and database management.
• Office experience researching clients and creating mail-merged personalised invitations with extensive use of Microsoft Excel.
• Designed and put together professional portfolios for the conference.

Business Acumen

• Responsible for digital marketing for the project in Jordan, increasing the number of applicants and created eye-catching banners on Facebook leading to an increase of 438% in page views, 1383% increase in page likes, 296% increase in page reach and 116% increase in post engagement.
• Ensured the British Council reputation was maintained by composing templates for correspondence with candidates.
• Increased the overall efficiency and accuracy of the scholarship team by automating many functions of their database.
• Precise and concise minute taking in important meetings with the E.U, delegate and other project board meetings.